Study shows benefits of using medical scribes in primary care

“A 12-month study from Kaiser Permanente Northern California found using medical scribes in primary care may reduce EHR burdens for clinicians, improve workflow and clinician-patient interactions, and increase job satisfaction. The study found 57% of patients said their clinician spent less time on the computer when a medical scribe was present, and 49.8% said their physician spent more time than usual interacting with their patients.”

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Doctors Wasting Over Two-Thirds of Their Time Doing Paperwork

“A recently published study in the Annals of Internal Medicine found that for every hour physicians were seeing patients, they were spending nearly two additional hours on paperwork. Is this really the best use of doctors’ training and ability? Isn’t this like telling LeBron James to spend the majority of his time manning the Cleveland Cavaliers ticket windows and phone lines? And isn’t this also wasting the time of patients, who came for the doctor’s medical expertise, not paperwork expertise?”

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EMRs a 4,000 Click-A-Day Problem

“For every hour with patients, doctors are spending two hours on the computer … This has to change,” said Verghese. “The EMR of today is a mistake of epic proportions.”

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Taming the EHR Beast: 7 Tips to Reduce Administrative Task Time

While hiring scribes to enter information into EHRs is an added expenditure, doing so can free up providers to focus more of their time on patients, says Dickey. According to the American Health Information Management Association, experienced scribes can improve the overall quality of documentation, which can support “meaningful use” requirements and improve compliance with quality targets and billing and reimbursement.”

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